• My Nuvo Mousse Has Dried Up, What Can I Do?
• My product is broken/is not working properly!
• My Nuvo Paste has dried up.
• Is the Tim Holtz Glass mat scratch proof?
• My Tangerine Machine has been leaking oil, why is that and how can I stop it?
• Why is the blade on my guillotine curved?
• I have a bottle of crystal glaze, but I haven't been able to get it to dry clear as it should.
• The stamping platform doesn’t make a good impression. I inked the stamp plenty and used heavy pressure.
• The handle on my Tangerine Machine just came off, is this supposed to happen?
• Is there any way to prevent Nuvo drops from drawing up the colour from cardstock which has been stamped/coloured with dye inks?
• What is the best way to store Aqua Flows?
• What is the best way to store Mica Mists?
• My Nuvo Mousse Has Gone Mouldy, What Can I Do?
• My Mica Mist Won't Spray/ Is Blocked, Can You Help?
• My Die Isn't Cutting Completely, Can You Help?
• My Tangerine Plate Has Snapped, Can You Help?
• My Crystal Drops Aren’t Flowing, Can you Help?