My Tangerine Plate Has Snapped, Can You Help?

Hi,

 

Occasionally, if placed under high pressure, used with an incorrect plate combination or through wear and tear, a die cutting plate can snap.

If this is the case, and the plate is under a year old, we will be happy to replace it.  We will require a copy of your purchase receipt if it was not purchased directly from us.

 

UK / EU

For us to do this, we would require you to email us at support@tonic-studios.com with your address and postcode and we'll have a replacement sent as soon as we can.

USA

For us to do this, we would require you to email us at customerservice@tonic-studios.com with your address and postcode and we'll have a replacement sent as soon as we ca

 

If it is outside of a year or you simply wish to purchase a spare, replacement plates can be found on our website.

We hope this helps

 

Was this article helpful?
0 out of 1 found this helpful

Comments

0 comments

Please sign in to leave a comment.