Help Home
Community
Submit a Request
Submit a request
Sign in
Tonic Studios Ltd
General
General
Website order questions
Free Shipping Code Not Working
20% Off Code not Working
I have not received my order yet?
Do you ship to France? Livrez-vous en France?
Do you ship to Spain? ¿Envías a España?
I have been shipped the wrong item - what should I do?
See all 15 articles
Tonic Craft Kit Questions
The payment for my kit did not go through - what can I do?
Does My Subscription Auto Renew?
Delay in kit 31 - Full informaiton
How to add your Tonic Craft Kit 2 year Birthday Voucher
How to add your TCK voucher/discount code
I have not received my kit yet
See all 29 articles
Customer Service Frequently Asked Questions
About Us
Can I Purchase from you Direct in the UK?
Do you have a postal address and contact phone number?
Do you have a shop?
Do you ship to my country?
Have a suggestion for product or website improvement?
See all 35 articles
Social Media
Do you have a YouTube channel?
Do you have an instagram or Twitter account?
Do you have a Facebook Page / Group?
Do you have a Blog?
Product issues
My Nuvo Mousse Has Dried Up, What Can I Do?
My product is broken/is not working properly!
My Nuvo Paste has dried up.
Is the Tim Holtz Glass mat scratch proof?
My Tangerine Machine has been leaking oil, why is that and how can I stop it?
Why is the blade on my guillotine curved?
See all 17 articles
Website Issues
How to clear your browser Cache
I Forgot my Password / Username, Can You Help?
Specialist Ongoing
My Mica Mists Arrived Without Caps, Can You Help?
Trade Support
Help, I Can't Checkout, What Should I Do?
How Do I Change My Address? - Trade
The Item I Wish to Purchase is Showing Out of Stock, When Will it be Back? - Trade
How do I Apply for a Trade Account?
Policies
California Prop 65
Angel Policy
What is the Terms of Service on your Website?
Are your product animal cruel free?
